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ombudsman

Ombudsman Poster Lacks Information on Elder Abuse

The San Bernardino County ombudsman substantiated elder abuse in a long-term care facility.  Then she closed the case and walked away.  The victim suffered horrific physical abuse, mental abuse, chemical restraint, and likely long-term sexual abuse by a male caregiver.  The ombudsman later testified:

We are doing the best we can.

The Santa Clara County ombudsman substantiated elder abuse in a long-term care facility.  She determined that abuse was not a violation of the resident’s rights.  Then she closed the case and walked away.